Shipping Policy

Last updated: October 22, 2026

This Shipping Policy explains how US Research Labs LLC (“we,” “us”) ships orders placed on usresearchlabs.com. It is part of our Terms of Sale. All products are for in-vitro laboratory research only. Not for human or animal use. Sold only to qualified purchasers 21 and older.

Where We Ship

We ship only to addresses within the United States. We do not ship internationally, and products may not be exported or re-exported except in full compliance with U.S. law. We may cancel and refund any order shipping to a destination where a product may be restricted.

Order Processing

Orders are typically processed and shipped within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed. Orders may take longer if we need to verify purchaser eligibility under Section 2 of our Terms of Sale, such as institutional affiliation or the intended research. We may refuse or cancel any order, and every order is accepted only when it ships.

Shipping Methods and Costs

Available shipping methods, costs, and estimated delivery times are shown at checkout before you place your order. Delivery dates are estimates provided by the carrier and are not guaranteed. A tracking number is emailed to you when your order ships.

Packaging

Products ship as lyophilized (freeze-dried) material in sealed vials, in tamper-evident packaging suitable for laboratory chemicals. On arrival, store products as stated on the label or product page.

Shipping Address

Please check your shipping address before placing your order. Contact us right away at support@usresearchlabs.com if it needs to be changed. We cannot change the address once the order has shipped. We are not responsible for orders delivered to an incorrect address supplied by the buyer.

Title and Risk of Loss

As set out in our Terms of Sale, title and risk of loss pass to you when we deliver the products to the carrier, except where the law requires otherwise.

Lost, Damaged, or Incorrect Shipments

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number, a description of the issue, and photos if applicable. We will arrange a replacement shipment or issue a full refund at no cost to you.

If tracking shows your order as delivered but you did not receive it, contact us within 7 days of the expected delivery date. We will work with the carrier to investigate. If the carrier confirms a loss, we will ship a replacement or issue a refund.

Refunds and returns are otherwise governed by our Refund and Returns Policy. Orders refused at delivery are not eligible for a refund.

Contact

US Research Labs LLC · 8919 Garvey Ave Ste C2 #A174 · Rosemead, CA 91770 · support@usresearchlabs.com

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Research Use Only – Please Confirm Before Entering

US Research Labs LLC sells chemical and peptide compounds exclusively for in-vitro laboratory research by qualified researchers. Our products are not drugs, dietary supplements, foods, or cosmetics, have not been approved or evaluated by the U.S. Food and Drug Administration, and are not intended to diagnose, treat, cure, mitigate, or prevent any disease. To enter this site you must confirm each statement below.

Required certifications I am at least 21 years of age. I am a qualified researcher, or I am purchasing on behalf of a research institution or laboratory, and any products I purchase will be used solely for lawful in-vitro laboratory research. I understand these products are NOT for human or animal consumption, ingestion, injection, or application of any kind, and not for any diagnostic, therapeutic, or veterinary use. They are not drugs, dietary supplements, foods, or cosmetics. I will not use them, or sell or give them to anyone else, for any such purpose. I have read and agree to the Terms of Sale and Privacy Policy. I assume all risk and responsibility for the safe handling, storage, use, and disposal of any product in compliance with all applicable federal, state, and local laws, and I am responsible for confirming these products may lawfully be purchased in my jurisdiction.

By clicking “Enter,” you confirm the statements above are true. Providing false statements to purchase products is a violation of our Terms, and we will cancel any order we believe is intended for human or animal use. Your confirmation, the date/time, and the version of this notice may be recorded.